FAQs

Incomplete or incorrect documentation can result in delays, additional BPOM queries, or rejection of the application. It is crucial to review and double-check all submissions to avoid such issues.

Key best practices include: Ensuring the client has an E-FIN for PSP Online access. Preparing accurate and complete documentation. Conducting pre-submission testing for compliance. Meeting packaging and labeling standards. Partnering with experienced [...]

Yes, a service provider can manage the process, but they need authorization through a Power of Attorney. The client must still provide their E-FIN and necessary documentation to facilitate the application.

Timelines depend on the product category: Food products: 1–2 months. Cosmetics: 1–1.5 months. Health supplements: 2–3 months. Pharmaceuticals: 6–12 months or longer.

Required documents vary by product category but generally include: Company documents (e.g., NIB, GMP certification). Product details (e.g., specifications, composition, manufacturing process). Packaging and labeling designs in Bahasa Indonesia. Laboratory results and [...]

Yes, a registered warehouse is mandatory for BPOM license applications. It must meet BPOM standards and serve as the official storage location for the products. Clients must provide documentation confirming the warehouse’s [...]

The client needs the E-FIN to register and access PSP Online. A service provider can handle the application process on the client’s behalf, but they will need the client’s E-FIN and a [...]

An E-FIN (Electronic Filing Identification Number) is essential for businesses to access BPOM’s PSP Online platform. It links the client’s NPWP (Taxpayer Identification Number) to regulatory systems, enabling submission and tracking of [...]

BPOM licensing is mandatory for businesses introducing food, cosmetics, pharmaceuticals, health supplements, or traditional medicines in Indonesia. It ensures products comply with safety, quality, and labeling standards, allowing them to be legally [...]